Co-Creation and Engagement
Introduction
Co-Creation in Service and Customer Engagement Symposium, The Macedon Ranges, Australia, 7-9 Dec 2017; Deadline 30 Sep
Expressions of Interest
Co-creation in Service and Customer Engagement Symposium 2017 (CCIS-CE 2017)
Symposium Co-chairs: Dr Tom Chen and Prof Dr Michael Kleinaltenkamp
CCIS-CE 2017 theme: Micro-foundations of Co-creation
This year, our symposium theme moves from transcending and bridging co-creation and engagement concepts to an examination of the micro-foundations underpinning the iterative and interactive nature of co-creation and engagement, and the experiences of focal actors and stakeholders across service systems.
EOI: Please contact Dr Tom Chen tom.chen@newcastle.edu.au or Prof Dr Michael Kleinaltenkamp michael.kleinaltenkamp@fu-berlin.de if you are interested in attending the symposium.
Please include the following information in your email
- Title:
- Full name:
- Affiliation:
- Research Interests:
- Email address:
- Online Research Profile web address e.g., ResearchGate, Google Scholar, etc., (optional, if applicable):
Details about the symposium and the theme (micro-foundations of co-creation)
Please refer to the following article (see pp. 716-717; “Future research on micro-foundations of co-creation” and “Where to from here: history, mission and future of the CCIS-CE symposium” sections)
Conduit, J. and Chen, T. (2017), “Transcending and bridging co-creation and engagement: conceptual and empirical insights”, Journal of Service Theory and Practice, Vol. 27 No. 4, pp. 714-720.
Details about the CCIS-CE 2017 and the registration fee
Date: 7-9 December 2017 (immediately after ANZMAC 2017 in Melbourne, hosted by RMIT)
Location: Macedon Ranges wine region, Victoria, Australia
Early Bird Registration Fee: $950 AUD
Registration Fee: $1050 AUD
including conference venue and facilities, two nights’ accommodation, breakfast and dinner, morning and afternoon tea throughout, shuttle bus transfers from Melbourne to the symposium venue (specific time and pick-up locations) and GST if applicable.
- Early Bird Registration Deadline: 30th September 2017
- Conference Registration Deadline: 30th October 2017
An example of a CCIS-CE program can be found using the following link: