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Multi-sensory congruent cues in designing retail store atmosphere: Effects on shoppers’ emotions and purchase behavior
Miralem Helmefalk, Bertil Hultén

Influences of the perceived value on actual repurchasing behavior: Empirical exploration in a retailing context
Rémi Mencarelli, Cindy Lombart

A contextual perspective on consumers’ perceived usefulness: The case of mobile online shopping
Stefanie Sohn

Aesthetic labor and visible diversity: The role in retailing service encounters
Sara Quach, Charles Jebarajakirthy, Park Thaichon

A comparison of online and offline consumer behaviour: An empirical study on a cinema shopping context
Asunción Díaz, Mar Gómez, Arturo Molina

Getting in touch with your thinking style: How touchscreens influence purchase
Ying Zhu, Jeffrey Meyer

The effect of a limited-edition offer following brand dilution on consumer attitudes toward a luxury brand
Hyunju Shin, Jacqueline K. Eastman, David Mothersbaugh

How many, how often, and how new? A multivariate profiling of mobile app users
Feng Liu, Shaoqiong Zhao, Yang Li

Enhancing the online decision-making process by using augmented reality: A two country comparison of youth markets
Eleonora Pantano, Alexandra Rese, Daniel Baier

An asymmetrical approach to understanding configurations of customer loyalty in the airline industry
Catherine Prentice, Sandra Maria Correia Loureiro

“Make me feel special”: Are hierarchical loyalty programs a panacea for all brands? The role of brand concept
Aida Mimouni Chaabane, Virginie Pez

A comparison of online and offline gender and goal directed shopping online
Robert Davis, Sandra D. Smith, Bodo U. Lang

An empirical analysis of demand variations and markdown policies for fashion retailers
Aidin Namin, Brian T. Ratchford, Gonca P. Soysal

Mobile phones and the practice of shopping: A study of how young adults use smartphones to shop
Christian Fuentes, Anette Svingstedt

Examining the role of store design on consumers’ cross-sectional perceptions of retail brand loyalty
John Murray, Jonathan Elms, Christoph Teller

Consumer behavior and purchase intention for organic food: A review and research agenda
Jyoti Rana, Justin Paul

Consumer showrooming: Value co-destruction
Kate L. Daunt, Lloyd C. Harris

Consumer emotions: Determinants and outcomes in a shopping mall
Gopal Das, Geetika Varshneya

The depicted service employee in marketing communications: An empirical assessment of the impact of facial happiness
Magnus Söderlund, Sofie Sagfossen

An integrated retailer image and brand equity framework: Re-examining, extending, and restructuring retailer brand equity
Johan Anselmsson, Steve Burt, Burak Tunca

How organizational identification among retail employees is affected by advertising
Sara Rosengren, Niklas Bondesson

Does brand orientation contribute to retailers’ success? An empirical study in the South African market
Holger J. Schmidt, Roger Mason, Pieter Steenkamp, Virimai Mugobo

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