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TOC: J Res Interactive Mar

Introduction

Journal of Research in Interactive Marketing, 11(2)

Brand choice via incidental social media exposure
William F. Humphrey Jr, Debra A. Laverie, and Shannon B. Rinaldo

Simpler online ratings formats increase consumer trust
Alena Kostyk, James M. Leonhardt, and Mihai Niculescu

Conversion potential: a metric for evaluating search engine advertising performance
Bernard J. Jansen and Theresa B. Clarke

Digital channels for building collaborative consumption communities
Alex Garrett, Karla Straker, and Cara Wrigley

Omni-channel marketing, integrated marketing communications and consumer engagement
Elizabeth Manser Payne, James W. Peltier, and Victor A. Barger

Improving banner ad strategies through predictive modeling
Michael W. Obal and Wen Lv