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TOC: Cornell Hosp Rev

Introduction

Cornell Hospitality Quarterly, 58(3)

Editorial

More Multi-Study Articles Wanted
Michael Lynn []

Predisposing Customers to Be More Satisfied by Inducing Empathy in Them
Cassandra Davis, Li Jiang, Patti Williams, Aimee Drolet, Brian J. Gibbs [] []

Monetizing Managerial Responses on TripAdvisor: Performance Implications Across Hotel Classes
Karen Xie, Linchi Kwok, Wei Wang [] []

Multi-Click Attribution in Sponsored Search Advertising: An Empirical Study in Hospitality Industry
Chris K. Anderson, Ming Cheng [] []

Estimating the Effect of Casino Loyalty Program Offers on Slot Machine Play
Anthony F. Lucas, Katherine Spilde [] []

Not Merely a Matter of Drawing Arrows: The Empirical Consequences of Measurement Model Specification and Recommendations for Practice
Elisa K. Chan, Michael Sturman, Sanghee Park, Chelsea Vanderpool [] []

The Matter of Encumbrance: How Management Structure Affects Hotel Value
Demian Hodari, Panna Judit Balla, Ramya Rajajagadeesan Aroul [] []

The Impacts of Service Provider Name, Ethnicity, and Menu Information on Perceived Authenticity and Behaviors
Kawon Kim, Melissa A. Baker [] []