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TOC: J Bus Ind Mar

Introduction

Journal of Business & Industrial Marketing, 32(5)

The mediating role of ambidextrous capability in learning orientation and new product performance
Jing-Wen Huang and Yong-Hui Li

A phase model for solution relationship development: a case study in the aerospace industry
Fabiana Nogueira Holanda Ferreira, Bernard Cova, Robert Spencer, and João F. Proença

CEOs’ regulatory foci and firm-level product innovativeness in competitive environments
Samuel Adomako

Thought self-leadership strategies and sales performance: integrating selling skills and adaptive selling behavior as missing links
Rakesh Singh, Narendra Kumar, and Sandeep Puri

The combined effect of product returns experience and switching costs on B2B customer re-purchase intent
Ivan Russo, Ilenia Confente, David M. Gligor, and Nicola Cobelli

Performance-based contracting: contextual factors and the degree of buyer supplier integration
Andreas H. Glas and Florian C. Kleemann

Social media as a resource in SMEs’ sales process
Roberta Bocconcelli, Marco Cioppi, and Alessandro Pagano

Macroeconomic impact on trade show goals
Russell Adams, Tom Coyle, Clara Downey, and Marvin Lovett

The effects of goods-related and service-related B2B brand images on customer loyalty
Fabio Cassia, Nicola Cobelli, and Marta Ugolini

Collaborative relationships with customers: generation and protection of innovations
Jon Charterina, Imanol Basterretxea, and Jon Landeta

Contentment of employees vs their prosumeric activity in the scope of recommending an employer
Agnieszka Izabela Baruk

Solution providers’ strategic capabilities
Tuomas Huikkola and Marko Kohtamäki