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TOC: Intl Rev Retail Dist Con Res

Introduction

International Review of Retail, Distribution and Consumer Research, 27(3)

Nordic perspectives on retailing
Lars Esbjerg [] []

Exploring store format development and its influence on store image and store clientele – the case of IKEA’s development of an inner-city store format
Jens Hultman, Ulf Johansson, Aylin Wispeler & Leonie Wolf [] []

An exploration of consumers’ experiences in physical stores: comparing consumers’ and retailers’ perspectives in past and present time
Kristina Bäckström & Ulf Johansson [] []

Jokes in the store and its effects on customer satisfaction
Magnus Söderlund, Eeva-Liisa Oikarinen & Eija-Liisa Heikka [] []

Uncovering consumers’ returning behaviour: a study of fashion e-commerce
Hannu Saarijärvi, Ulla-Maija Sutinen & Lloyd C. Harris [] []

Consumer-to-consumer e-commerce: outcomes and implications
Mika Yrjölä, Timo Rintamäki, Hannu Saarijärvi & Johanna Joensuu [] []