TOC: Service Sci
Introduction
Service Science, 9(1)
Special Section on Cocreating the Customer Service Experience with High Tech and High Touch
Editorial Column—New Directions in Service Science: Value Cocreation in the Age of Autonomous Service Systems
–Paul P. Maglio [] []
Impact of Service Value on Satisfaction and Repurchase Intentions in Business-to-Business Cloud Computing
–Roland S. Padilla, Simon K. Milton, Lester W. Johnson, and Munyaradzi W. Nyadzayo [] []
An Experience-based Collaborative Service System Model
–Arzoo Atiq, Lesley Gardner, and Ananth Srinivasan [] []
The Dynamics of Consumer Engagement with Mobile Technologies
–Vijay Viswanathan, Linda D. Hollebeek, Edward C. Malthouse, Ewa Maslowska, Su Jung Kim, and Wei Xie [] []
Brand Experience and Emotional Attachment in Services: The Moderating Role of Gender
–Imran Khan and Zillur Rahman [] []
Modeling and Measuring the Consumer Activities Associated with Value Cocreation: An Exploratory Test in the Context of Education
–Antonio Botti, Mara Grimaldi, Aurelio Tommasetti, Orlando Troisi, and Massimiliano Vesci [] []
Determining Service Value: Exploring the Link Between Value Creation and Service Evaluation
–Francesca Foglieni and Stefan Holmlid [] []