TOC: Service Ind J
Introduction
Service Industries Journal, 37(3/4)
Offshore responsiveness: theory of Constraints innovates customer services
–Michael Naor & Alex Coman [] []
A membership pricing policy to facilitate service scale-expansion
–Hui-Chih Hung, Chung-Yu Chung, Muh-Cherng Wu & Wan-Ling Shen [] []
Service industries, growth dynamics and financial constraints
–Cristiana Donati [] []
Cost disease in service sector
–Saleh Ghavidel & Asal Narenji Sheshkalany [] []
Predicting market orientation through internal market orientation as culture and behaviour: an empirical application in Spanish hotels
–Carmen Domínguez-Falcón, Josefa D. Martín-Santana & Petra De Saá-Pérez [] []
Inter-firm relational resources in cloud service adoption and their effect on service innovation
–Cindy Yunhsin Chou, Ja-Shen Chen & Yu-Ping Liu [] []