TOC: Cornell Hosp Rev
Introduction
Cornell Hospitality Quarterly, 58(2)
Editorial
Summary of CQ’s 2016 Submissions and Editorial Decisions
–Michael Lynn [] []
Replicating and Extending Our Understanding of How Managers Can Adjust the “Warm Glow Thermostat”
–Michael Giebelhausen, HaeEun Helen Chun [] []
Inside the Rating Scores: A Multilevel Analysis of the Factors Influencing Customer Satisfaction in the Hotel Industry
–Tijana Radojevic, Nemanja Stanisic, Nenad Stanic [] []
Brand Experience Anatomy in Hotels: An Interpretive Structural Modeling Approach
–Imran Khan, Zillur Rahman [] []
The Effect of Cost of Living on Employee Wages in the Hospitality Industry
–Michael C. Sturman, Andrey D. Ukhov, Sanghee Park [] []
Different Service, Same Experience: Documenting the Subtlety of Modern Racial Discrimination in U.S. Restaurants
–Zachary W. Brewster, Jonathan R. Brauer [] []
The Impact of Fellow Consumers’ Presence, Appeal Type, and Action Observability on Consumers’ Donation Behaviors
–Laurie Wu, Yixing (Lisa) Gao, Anna S. Mattila [] []
The Role of Hospitality Service Quality in Third Places for the Elderly: An Exploratory Study
–Ji-Eun Lee, Denver Severt [] []