TOC: J Travel Tour Mar
Introduction
Journal of Travel & Tourism Marketing, 24(1)
Delighted or Satisfied? Positive Emotional Responses Derived from Theme Park Experiences
–Jianyu Ma, Noel Scott, Jun Gao & Peiyi Ding [] []
Investigating the Process Through which E-Servicescape Creates E-Loyalty in Travel and Tourism Websites
–Sreejesh S & Abhilash Ponnam [] []
Impact of Customer Relationship Management on Customer Satisfaction: The Case of a Budget Hotel Chain
–Roya Rahimi & Metin Kozak [] []
Hotel Attributes and Consumer Satisfaction: A Cross-Country and Cross-Hotel Study
–Guillaume Bodet, Valery Anaba & Patrick Bouchet [] []
Developing an Effective Loyalty Program Using Goal-Gradient Behavior in Tourism Industry
–Tae Ho Song, Sang Yong Kim & Woo Li Ko [] []
What Motivates Delegates’ Conservation Behaviors While Attending a Convention?
–Heesup Han & Jinsoo Hwang [] []
The Entitled Tourist: The Influence of Psychological Entitlement and Cultural Distance on Tourist Judgments in a Hotel Context
–Brett A. S. Martin, Hyun Seung Jin & Nhu Vi Trang [] []
Examining Chinese College Students’ Intention to Travel to Japan Using the Extended Theory of Planned Behavior: Testing Destination Image and the Mediating Role of Travel Constraints
–Sung Hee Park, Chi-Ming Hsieh & Choong-Ki Lee [] []
An Exploratory Examination of Service Quality Attributes in the Ecotourism Industry
–Joowon Ban & Rooma Roshnee Ramsaran [] []