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TOC: Service Mar Quart

Introduction

!Service Marketing Quarterly, 37(3)

Relating Hedonism and Business Context to Customer Appearance
Iris Vilnai-Yavetz & Shaked Gilboa [] []

The Effect of Online Word-of-Mouth on Risk Assessment for an Experience Service as Price Acceptability Changes
Wai Ki Liang & David Corkindale [] []

Relationship Quality and Its Causal Link to Service Value, Satisfaction, and Word-of-Mouth
Younghan Lee [] []

The Impact of Services Brand Personality on Consumer–Brand Relationship Quality
Nabil Ghantous [] []

Challenges in Marketing Academic Conferences: A Pilot Study
Robert Stevens, Martin Bressler & Lawrence Silver [] []