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TOC: Intl J Elec Mar Retailing

Introduction

International Journal of Electronic Marketing and Retailing, 7(2)

Young adults’ perceptions of online service quality
Amrul Asraf Mohd-Any, Nurul Shahnaz Mahdzan, and Hassan Valinejad

Analysing the complexities of website functionality, perceived ease of use and perceived usefulness on customer satisfaction of online shoppers in India
Urvashi Tandon, Ravi Kiran, and Ash N. Sah

Exploring services provided by top Italian museums websites: what are they used for?
Mario Siglioccolo, Mirko Perano, Alfonso Siano, Marco Pellicano, and Ian Baxter

Understanding the price drivers of successful apps in the mobile app market
Paolo Roma and Gandolfo Dominici