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TOC: Intl J Physical Dist Logistics Man

Introduction

International Journal of Physical Distribution & Logistics Management, 46(6/7)

Realignment of the physical distribution process in omni-channel fulfillment
Rafay Ishfaq, C. Clifford Defee, Brian J Gibson, and Uzma Raja

Retail logistics in the transition from multi-channel to omni-channel
Alexander Hübner, Johannes Wollenburg, and Andreas Holzapfel

Online retail returns management
Michael Bernon, John Cullen, and Jonathan Gorst

An investigation into critical service determinants of customer to business (C2B) type product returns in retail firms
Kamrul Ahsan and Shams Rahman

Unsaleable grocery products, their residual value and instore logistics
Christina Holweg, Christoph Teller, and Herbert Kotzab

An exploration of logistics-related customer service provision on Twitter
Jyotirmoyee Bhattacharjya, Adrian Ellison, and Sonali Tripathi

Demand uncertainty and inventory turnover performance
Gülsah Hançerliogullari, Alper Sen, and Esra Agca Aktunç

Retail logistics special issue
Carlos Mena and Michael Bourlakis