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Shopping well-being: Is it just a matter of pleasure or doing the task? The role of shopper’s gender and self-congruity
–Kamel El Hedhli, Haithem Zourrig, Jean-Charles Chebat [] [Google Scholar]

Service attributes as drivers of behavioral loyalty in casinos: The mediating effect of attitudinal loyalty
–Anil Bilgihan, Melih Madanoglu, Peter Ricci [] []

Satisfaction of mall shoppers: A study on perceived utilitarian and hedonic shopping values
–Bikrant Kesari, Sunil Atulkar [] []

Understanding on-the-go consumption: Identifying and quantifying its determinants
–Sabine Benoit (née Moeller), Tobias Schaefers, Raphael Heider [] []

Price transparency reflects assurance and reliability
–Divya Mittal, Shiv Ratan Agrawal [] []

The Big Five, happiness, and shopping
–Ronald Goldsmith [] []

The impact of service failure on brand credibility
–Ursula Sigrid Bougoure, Rebekah Russell-Bennett, Syed Fazal-E-Hasan, Gary Mortimer [] []

Private label usage and store loyalty: The moderating impact of shopping value
–Ilayda Ipek, Nilay Askin, Burcu Ilter [] []

Comparing perceived insecurity among customers and retail staff during service encounters
–Katri Koistinen, Raija Järvinen [] []

When less is better than more: Just-below discount in tensile price promotions
–Prantosh J. Banerjee, Sanjeev Tripathi, Arvind Sahay [] []

How impulse buying influences compulsive buying: The central role of consumer anxiety and escapism
–Aadel A. Darrat, Mahmoud A. Darrat, Douglas Amyx [] []

Will they return? Getting private label consumers to come back: Price, promotion, and new product effects
–Carmen Abril, Joaquin Sanchez [] []

Rebate redemption requirements – Can they discourage redeeming?
–Shane Currie, Dick Mizerski [] []

Please explain why it happened! How perceived justice and customer involvement affect post co-recovery evaluations: A study of Iranian online shoppers
–Ali Gohary, Bahman Hamzelu, Hamid Alizadeh [] []

Role of gratitude and obligation in long term customer relationships
–Prem Prakash Dewani, Piyush Kumar Sinha, Sameer Mathur [] []

The restorative potential of shopping malls
–Mark S. Rosenbaum, Mauricio Losada Otalora, Germán Contreras Ramírez [] []

How can the word “NEW” evoke consumers’ experiences of novelty and interest?
–Billy Sung, Nicole Hartley, Eric Vanman, Ian Phau [] [Google Scholar]

Demand forecasting based on natural computing approaches applied to the foodstuff retail segment
–Claudimar Pereira da Veiga, Cássia Rita Pereira da Veiga, Weslly Puchalski, Leandro dos Santos Coelho, Ubiratã Tortato [] []

Understanding effects of co-creation on cognitive, affective and behavioral evaluations in service recovery: An ethnocultural analysis
–Ali Gohary, Bahman Hamzelu, Lida Pourazizi, Kambiz Heidarzadeh Hanzaee [] []

Influence of salespersons’ nonverbal communication cues on consumer shopping behaviour
–Gopal Das [] [Google Scholar]

Quality, Value? – Insights into Medical Tourists’ Attitudes and Behaviors
–Lyn Manassannan Prajitmutita, Áron Perényi, Catherine Prentice [] []

An empirical study of the relationship between shopping environment, customer perceived value, satisfaction, and loyalty in the UAE malls context
–Mohammed Ismail El-Adly, Riyad Eid [] []

Identifying opportunities for improvement in online shopping sites
–Gerson Tontini [] []

The influence of sale announcement on the optimal policy of an inventory system with perishable items
–Behrouz Afshar-Nadjafi [] []

The concept of near money in loyalty programmes
–May Chan, Simon Kemp, Jörg Finsterwalder [] []

Brand loyalty among Norwegian car owners
–Finn Jørgensen, Terje Andreas Mathisen, Hassa Pedersen [] []

Predictors and effects of retail brand equity – A cross-sectoral analysis
–Bernhard Swoboda, Julia Weindel, Frank Hälsig [] []

Exploring the link between customer experience–loyalty–consumer spend
–Mala Srivastava, Dimple Kaul [] []

Effect of social support on customer satisfaction and citizenship behavior in online brand communities: The moderating role of support source
–Dong Hong Zhu, Hui Sun, Ya Ping Chang [] []

How context interferes with similarity-attraction between customers and service providers
–Aaron D. Arndt, Kiran Karande, Myron Glassman [] []

Generation X vs. Generation Y – A decade of online shopping
–Sabina Lissitsa, Ofrit Kol [] []

The effect of benefits generated from interacting with branded mobile apps on consumer satisfaction and purchase intentions
–Ibrahim Alnawas, Faisal Aburub [] []

Altruistic eWOM marketing: More than an alternative to monetary incentives
–Thomas Reimer, Martin Benkenstein [] []

Adoption of in-store mobile payment: Are perceived risk and convenience the only drivers?
–Gwarlann de Kerviler, Nathalie T.M. Demoulin, Pietro Zidda [] []

Retail career attractiveness to college students: Connecting individual characteristics to the trade-off of job attributes
–Hyunjoo Oh, Barton Weitz, Jeremy Lim [] []

Are reward cards just a business deal? The role of calculative versus emotional card commitment in driving store loyalty
–Ameet Pandit, Sonia Vilches-Montero [] []

The maximizing consumer wants even more choices: How consumers cope with the marketplace of overchoice
–Banwari Mittal [] []

Dimensions and outcomes of experience quality in tourism: The case of Port wine cellars
–Teresa Fernandes, Mariana Cruz [] []

Forging relationships to coproduce: A Consumer Commitment Model in an extended service encounter
–Lin Guo, Cuiping Chen, Huimin Xu [] []

Consumers’ purchasing decisions regarding environmentally friendly products: An empirical analysis of German consumers
–Andrea K. Moser [] [Google Scholar]

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