TOC: Service Ind J
Introduction
Service Industries Journal, 36(5/6)
Business-to-business professional service relationships under multiple logics
–Tale Skjølsvik [] []
Exploring the use of managerial intuition in retail site selection
–Kendra Fowler [] []
Development of new technology-based services
–Heeyong Noh, Youngkeun Song, Ae-Soon Park, Byungun Yoon & Sungjoo Lee [] []
A cross-country study of service productivity
–Harjit Sekhon, Andrews Agya Yalley, Sanjit Kumar Roy & Gurvinder Singh Shergill [] []
Convenience and satisfaction: mediation of fairness and quality
–Sanjit Kumar Roy, Walfried M. Lassar & Vaibhav Shekhar [] []
