TOC: Service Ind J
Introduction
Service Industries Journal, 36(1/2)
Antecedents and consequences of co-creation in credence-based service contexts
–Berna Tari Kasnakoglu [] []
Factors affecting employee willingness to report customer feedback
–Hsin-Hui (Sunny) Hu, H. G. Parsa, Chi-Ting Chen & Hsin-Yi Hu [] []
Competition and demand effects of geographic distance to rivals
–Rosario Silva [] []
Applying career concepts to strengthen the work-attitudes of service professionals
–Kate Walsh [] []
