TOC: J Retailing Con Services
Introduction
Journal of Retailing and Consumer Services, 28
Constructing a conceptual model of purchase behaviour of village shopkeepers – a study of small rural retailers in Eastern India
–Dev Narayan Sarkar, Kaushik Kundu, Himadri Roy Chaudhuri [] []
Complexity or simplicity? Designing product pictures for advertising in online marketplaces
–Kewen Wu, Julita Vassileva, Yuxiang Zhao, Zeinab Noorian, Wesley Waldner, Ifeoma Adaji [] []
Conceptualizing fairness in franchisor–franchisee relationship: Dimensions, definitions and preliminary construction of scale
–Ateeque Shaikh [] []
Unfairness in consumer services: Outcomes of differential treatment of new and existing clients
–Teresa Fernandes, Ana Calamote [] []
Product information and consumer choice confidence in multi-item sales promotions
–Demetra Andrews [] []
Relationship between sales force reputation and customer behavior: Role of experiential value added by sales force
–Saïd Echchakoui [] []
The effect of shelf layout on satisfaction and perceived assortment size: An empirical assessment
–Gabriele Pizzi, Daniele Scarpi [] []
Estimating attractiveness, hierarchy and catchment area extents for a national set of retail centre agglomerations
–Les Dolega, Michalis Pavlis, Alex Singleton [] []
Transformative service research and service dominant logic: Quo Vaditis?
–Volker G. Kuppelwieser, Jörg Finsterwalder [] []
Effects of Chinese consumers’ relationship benefits and satisfaction on attitudes toward foreign fashion brands:The moderating role of country of salesperson
–Yu Hua Choi, Ho Jung Choo [] [Google Scholar]
Price image consequences
–Cindy Lombart, Didier Louis, Blandine Labbé-Pinlon [] []
Sources of retailer personality: Private brand perceptions
–Cindy Lombart, Didier Louis [] []
The influence of guanxi on physical distribution service quality availability in e-commerce sourcing fashion garments from China
–Neil Towers, Kiki Xu [] []
Consumer response to online/offline price differentiation
–Martin Fassnacht, Sebastian Unterhuber [] []
Engaging consumer through the storefront: Evidences from integrating interactive technologies
–Eleonora Pantano [] []
The effects of mall personality and fashion orientation on shopping value and mall patronage intension
–Osmud Rahman, Ken Kwong-Kay Wong, Hong Yu [] []
Eye-tracking customers’ visual attention in the wild: Dynamic gaze behavior moderates the effect of store familiarity on navigational fluency
–Tobias Otterbring, Erik Wästlund, Anders Gustafsson [] [Google Scholar]
The sound of silence: Why music in supermarkets is just a distraction
–Niki Hynes, Struan Manson [] []
The impact of private labels on consumer store loyalty: An integrative perspective
–Rita Coelho do Vale, Pedro Verga Matos, Jorge Caiado [] []
The effect of firm scale and CSR geographical scope of impact on consumers’ response
–Fathony Rahman, Ruth T. Norman [] [Google Scholar]
Understanding consumer reactions to product contamination risks after national disasters: The roles of knowledge, experience, and information sources
–Björn Frank, Shane J. Schvaneveldt [] []
The interplay of counter-conformity motivation, social influence, and trust in customers’ intention to adopt Internet banking services: The case of an emerging country
–Walid Chaouali, Imene Ben Yahia, Nizar Souiden [] [Google Scholar]
The influence of related and unrelated industry diversity on retail firm failure
–Pia Nilsson [] []
Do companions really enhance shopping? Assessing social lift over forms of shopper value in Mexico
–José-Domingo Mora, Eva M. González [] []
The thrill of victory: Women and sport shopping
–Kathleen A. O’Donnell, Judi Strebel, Gary Mortimer [] []
Conceptualizing excessive fan consumption behavior
–Robert Davis, Lee Phillip McGinnis [] []
Understanding the impact of store flyers on purchase behaviour: An empirical analysis in the context of Spanish households
–Juan Carlos Gázquez-Abad, Francisco J. Martínez-López [] []
Offering value and capturing surplus: A strategy for private label sales in a new customer loyalty building scenario
–Jake D. Hoskins [] []
Special Section from American College Retailing Association – 2014
Organic food as self-presentation: The role of psychological motivation in older consumers’ purchase intention of organic food
–Jiyoung Hwang [] [Google Scholar]
Who’s behind the screen? Segmenting social venture consumers through social media usage
–Te-Lin (Doreen) Chung, Nwamaka A. Anaza, Joohyung Park, Adrienne Hall-Phillips [] [Google Scholar]
Privacy versus reward: Do loyalty programs increase consumers’ willingness to share personal information with third-party advertisers and data brokers?
–Tun-Min (Catherine) Jai, Nancy J. King [] [Google Scholar]
The impact of perceived similarity to other customers on shopping mall satisfaction
–Hyorkjin Kwon, Sejin Ha, Hyunjoo Im [] []
Co-creation of service recovery: Utilitarian and hedonic value and post-recovery responses
–Joohyung Park, Sejin Ha [] []
