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TOC: J Retailing Con Services

Introduction

Journal of Retailing and Consumer Services, 28

Constructing a conceptual model of purchase behaviour of village shopkeepers – a study of small rural retailers in Eastern India
Dev Narayan Sarkar, Kaushik Kundu, Himadri Roy Chaudhuri [] []

Complexity or simplicity? Designing product pictures for advertising in online marketplaces
Kewen Wu, Julita Vassileva, Yuxiang Zhao, Zeinab Noorian, Wesley Waldner, Ifeoma Adaji [] []

Conceptualizing fairness in franchisor–franchisee relationship: Dimensions, definitions and preliminary construction of scale
Ateeque Shaikh [] []

Unfairness in consumer services: Outcomes of differential treatment of new and existing clients
Teresa Fernandes, Ana Calamote [] []

Product information and consumer choice confidence in multi-item sales promotions
Demetra Andrews [] []

Relationship between sales force reputation and customer behavior: Role of experiential value added by sales force
Saïd Echchakoui [] []

The effect of shelf layout on satisfaction and perceived assortment size: An empirical assessment
Gabriele Pizzi, Daniele Scarpi [] []

Estimating attractiveness, hierarchy and catchment area extents for a national set of retail centre agglomerations
Les Dolega, Michalis Pavlis, Alex Singleton [] []

Transformative service research and service dominant logic: Quo Vaditis?
Volker G. Kuppelwieser, Jörg Finsterwalder [] []

Effects of Chinese consumers’ relationship benefits and satisfaction on attitudes toward foreign fashion brands:The moderating role of country of salesperson
Yu Hua Choi, Ho Jung Choo [] [Google Scholar]

Price image consequences
Cindy Lombart, Didier Louis, Blandine Labbé-Pinlon [] []

Sources of retailer personality: Private brand perceptions
Cindy Lombart, Didier Louis [] []

The influence of guanxi on physical distribution service quality availability in e-commerce sourcing fashion garments from China
Neil Towers, Kiki Xu [] []

Consumer response to online/offline price differentiation
Martin Fassnacht, Sebastian Unterhuber [] []

Engaging consumer through the storefront: Evidences from integrating interactive technologies
Eleonora Pantano [] []

The effects of mall personality and fashion orientation on shopping value and mall patronage intension
Osmud Rahman, Ken Kwong-Kay Wong, Hong Yu [] []

Eye-tracking customers’ visual attention in the wild: Dynamic gaze behavior moderates the effect of store familiarity on navigational fluency
Tobias Otterbring, Erik Wästlund, Anders Gustafsson [] [Google Scholar]

The sound of silence: Why music in supermarkets is just a distraction
Niki Hynes, Struan Manson [] []

The impact of private labels on consumer store loyalty: An integrative perspective
Rita Coelho do Vale, Pedro Verga Matos, Jorge Caiado [] []

The effect of firm scale and CSR geographical scope of impact on consumers’ response
Fathony Rahman, Ruth T. Norman [] [Google Scholar]

Understanding consumer reactions to product contamination risks after national disasters: The roles of knowledge, experience, and information sources
Björn Frank, Shane J. Schvaneveldt [] []

The interplay of counter-conformity motivation, social influence, and trust in customers’ intention to adopt Internet banking services: The case of an emerging country
Walid Chaouali, Imene Ben Yahia, Nizar Souiden [] [Google Scholar]

The influence of related and unrelated industry diversity on retail firm failure
Pia Nilsson [] []

Do companions really enhance shopping? Assessing social lift over forms of shopper value in Mexico
José-Domingo Mora, Eva M. González [] []

The thrill of victory: Women and sport shopping
Kathleen A. O’Donnell, Judi Strebel, Gary Mortimer [] []

Conceptualizing excessive fan consumption behavior
Robert Davis, Lee Phillip McGinnis [] []

Understanding the impact of store flyers on purchase behaviour: An empirical analysis in the context of Spanish households
Juan Carlos Gázquez-Abad, Francisco J. Martínez-López [] []

Offering value and capturing surplus: A strategy for private label sales in a new customer loyalty building scenario
Jake D. Hoskins [] []

Special Section from American College Retailing Association – 2014

Organic food as self-presentation: The role of psychological motivation in older consumers’ purchase intention of organic food
Jiyoung Hwang [] [Google Scholar]

Who’s behind the screen? Segmenting social venture consumers through social media usage
Te-Lin (Doreen) Chung, Nwamaka A. Anaza, Joohyung Park, Adrienne Hall-Phillips [] [Google Scholar]

Privacy versus reward: Do loyalty programs increase consumers’ willingness to share personal information with third-party advertisers and data brokers?
Tun-Min (Catherine) Jai, Nancy J. King [] [Google Scholar]

The impact of perceived similarity to other customers on shopping mall satisfaction
Hyorkjin Kwon, Sejin Ha, Hyunjoo Im [] []

Co-creation of service recovery: Utilitarian and hedonic value and post-recovery responses
Joohyung Park, Sejin Ha [] []