TOC: J Hosp Mar Man
Introduction
Journal of Hospitality Marketing & Management, 25(1)
Understanding Satisfied and Dissatisfied Hotel Customers: Text Mining of Online Hotel Reviews
–Katerina Berezina, Anil Bilgihan, Cihan Cobanoglu & Fevzi Okumus [] []
Empowerment in the Hospitality Industry in the United States
–Drita Kruja, Huong Ha, Elvisa Drishti & Ted Oelfke [] []
Performance Trends of Hotels and Casino Hotels Through the Recession: An ARIMA With Intervention Analysis of Stock Indices
–Tianshu Zheng, John Farrish & Miranda Kitterlin [] []
Preconsumption Mood, Causal Explanations, and Postrecovery Reactions
–Wan Yang & Lydia Hanks [] []
An Attribution Approach and the Subsequent Satisfaction, Value, and Loyalty of Service Delivery in Private Residence Clubs
–Amy M. Gregory, Denver E. Severt & Jeeyeon (Jeannie) Hahm [] []
Unconditioned Superstition and Sports Bar Fans
–Lydia Hanks, Lu Zhang & Sean McGinley [] []
