TOC: Service Ind J
Introduction
Service Industries Journal, 35(15/16)
Special Issue: Transformative Service Research: Part 2
Transformative service research: research that matters
–Mark S. Rosenbaum [] []
Consumers’ captive service experiences: it’s YOU and ME
–Steven W. Rayburn [] [Google Scholar]
Transformative service networks: cocreated value as well-being
–Hulda G. Black & Andrew S. Gallan [] []
Understanding consumers’ decisions to adopt technology-enabled transformative services
–Lisa Schuster, Judy Drennan & Ian Lings [] []
Consumer transformation through volunteer service experiences
–Mark R. Mulder, Justine M. Rapp, Anne Hamby & Todd Weaver [] []
Services for the underserved: unintended well-being
–Luis Javier Sanchez-Barrios, Mario Giraldo, Mahmoud Khalik & Ricardo Manjarres [] []
Heritage site management: from dark tourism to transformative service experience?
–Roxanna Magee & Audrey Gilmore [] []
