TOC: J Ops Man
Introduction
Journal of Operations Management, 38
Sustainable evaluation and verification in supply chains: Aligning and leveraging accountability to stakeholders
–Jury Gualandris, Robert D. Klassen, Stephan Vachon, Matteo Kalchschmidt [] []
Linking business strategy to service failures and financial performance: Empirical evidence from the U.S. domestic airline industry
–Mahour Mellat-Parast, Davood Golmohammadi, Kathleen L. McFadden, Jason W. Miller [] []
Execution quality: An analysis of fulfillment errors at a retail distribution center
–Nathan Craig, Nicole DeHoratius, Yan Jiang, Diego Klabjan [] []
Managing contract manufacturer quality in the presence of performance ambiguity
–John V. Gray, Sean M. Handley [] []
Perceived versus actual value of product substitution flexibility: An experimental investigation
–Saurabh Bansal, Brent Moritz [] []
How firm innovativeness and unexpected product reliability failures affect profitability
–Alan W. Mackelprang, Marco Habermann, Morgan Swink [] []
