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TOC: J Financial Services Mar

Introduction

Journal of Financial Services Marketing, 20(4)

Financial services marketing research: Retrospect and prospect
Harrison, Tina [] []

Trust in financial services: Retrospect and prospect
Devlin, James F; Ennew, Christine T; Sekhon, Harjit S; Roy, Sanjit K [] []

Cognitive catalysts for distrust in financial services markets: An integrative review
Estelami, Hooman [] []

Online banking adoption: We should know better 20 years on
Waite, Kathryn; Harrison, Tina [] []

Technology and financial services: Marketing in times of U-commerce
Morrison, Stacey; Pitt, Leyland; Kietzmann, Jan [] []

General insurance marketing: A review and future research agenda
Robson, Julie [] []