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TOC: J Retailing Con Services

Introduction

Journal of Retailing and Consumer Services, 27

Materialistic consumers who seek unique products: How does their need for status and their affective response facilitate the repurchase intention of luxury goods?
Wing Yin Chan, Chester K.M. To, Wai Ching Chu [] []

A hybrid data mining model of feature selection algorithms and ensemble learning classifiers for credit scoring
Fatemeh Nemati Koutanaei, Hedieh Sajedi, Mohammad Khanbabaei [] []

How can gender signal employee qualities in retailing?
Joshua Chang, Antonio Travaglione, Grant O’Neill [] []

Shopping orientations as antecedents to channel choice in the French grocery multichannel landscape
Marie-Cécile Cervellon, Jean Sylvie, Paul-Valentin Ngobo [] []

The role of e-service quality management in the delivery business value
Neil F. Doherty, Mahani Shakur, Fiona Ellis-Chadwick [] []

Interaction effects of different price claims and contextual factors on consumers’ reference price adaptation after exposure to a price promotion
Silke Bambauer-Sachse, Laura Massera [] [Google Scholar]

Private labels versus national brands: The effects of branding on sensory perceptions and purchase intentions
Patricia Rossi, Adilson Borges, Marat Bakpayev [] []

Merely asking the customer to recommend has an impact on word-of-mouth activity
Magnus Söderlund, Jan Mattsson [] []

Assessing customers’ perceived value of the online channel of multichannel retailers: A two country examination
Jamie Carlson, Aron O’Cass, Dennis Ahrholdt [] []

The effects of harm directions and service recovery strategies on customer forgiveness and negative word-of-mouth intentions
Riza Casidy, Hyunju Shin [] []

Understanding online product ratings: A customer satisfaction model
Tobias H. Engler, Patrick Winter, Michael Schulz [] []

Brands as substitutes for the need for touch in online shopping
Óscar González-Benito, Mercedes Martos-Partal, Sonia San Martín [] []

One firm, one product, two prices: Channel-based price differentiation and customer retention
Julia Vogel, Michael Paul [] []

Drivers of sales force equity in the service industry
Saïd Echchakoui [] []

Temporal and financial risk assessments: How time and money constrain shopper behavior and influence purchase solutions
Robert Paul Jones, Kerri M. Camp, Ann E. Fairhurst [] []

WTP consumer’s key factors for local and regional newspaper print subscription plans
José Luis Saavedra, Ana Karina González [] [Google Scholar]

Categorization of multiple channel retailing in Multi-, Cross-, and Omni-Channel Retailing for retailers and retailing
Norbert Beck, David Rygl [] []

Commercial friendships between gay sales associates and straight female customers in luxury settings: A proposed theoretical framework
Mark S. Rosenbaum, Rebekah Russell-Bennett, Judy Drennan [] []