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TOC: J Financial Services Mar

Introduction

Journal of Financial Services Marketing, 20(3)

Editorial

Tina Harrison []

Advertising appeals across varying economic and regulatory conditions: A longitudinal content analysis in the mutual fund industry

Robert Underwood, Thomas Smythe, Beth Pontari and Sean Hastings [] []

An investigation of internal marketing and its effects on employees in the banking sector in Saudi Arabia

Faisal A Albassami, Soad A Al-Meshal and Ainsworth Anthony Bailey [] []

Effects of commitment on intentional loyalty at the person-to-person and person-to-firm levels

Christer Strandberg, Olof Wahlberg and Peter Ohman [] []

Continuous mobile banking usage and relationship commitment – A multi-country assessment

Aijaz A Shaikh, Heikki Karjaluoto and Nathalie Beatrice Chinje [] []

We are who we are: Incorporation of individual culture in customer satisfaction models

Sanjai K Parahoo, Ahmed Al-Nakeeb and Ismail Onagun [] []