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Special Issue: Transformative Service Research: A Multidisciplinary Perspective on Service and Well-being

Editorial

Transformative Service Research: Advancing Our Knowledge ÂÜÀòÉç¹ÙÍøt Service and Well-Being
–Laurel Anderson and Amy L. Ostrom [] []

Cocreating the Arab Spring: Understanding Transformation of Service Systems in Contention
–Per Skålén, Kotaiba Abdul Aal, and Bo Edvardsson [] []

The Transformative Value of a Service Experience
–Christopher P. Blocker and Andrés Barrios [] []

Co-Production of Prolonged, Complex, and Negative Services: An Examination of Medication Adherence in Chronically Ill Individuals
–Jelena Spanjol, Anna S. Cui, Cheryl Nakata, Lisa K. Sharp, Stephanie Y. Crawford, Yazhen Xiao, and Mary Beth Watson-Manheim [] []

The Nature and Implications of Consumers’ Experiential Framings of Failure in High-Risk Service Contexts
–Linda Tuncay Zayer, Cele C. Otnes, and Eileen M. Fischer [] []

Customer Effort in Value Cocreation Activities: Improving Quality of Life and Behavioral Intentions of Health Care Customers
–Jillian C. Sweeney, Tracey S. Danaher, and Janet R. McColl-Kennedy [] []

You Say You Want a Revolution? Drawing on Social Movement Theory to Motivate Transformative Change
–Ann M. Mirabito and Leonard L. Berry [] []

Coproduction of Transformative Services as a Pathway to Improved Consumer Well-Being: Findings From a Longitudinal Study on Financial Counseling
–Martin Mende and Jenny van Doorn [] []

The Impact of Online Social Support on Patients’ Quality of Life and the Moderating Role of Social Exclusion
–Tang Yao, Qiuying Zheng, and Xiucheng Fan [] []

Save Like the Joneses: How Service Firms Can Utilize Deliberation and Informational Influence to Enhance Consumer Well-Being
–Karen Page Winterich and Gergana Y. Nenkov [] []

Saving and Well-Being at the Base of the Pyramid: Implications for Transformative Financial Services Delivery
–Kelly D. Martin and Ronald Paul Hill [] []

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