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TOC: J Mar Man

Introduction

Journal of Marketing Management, 31(9/10)

Academy of Marketing conference 2014 – marketing dimensions: people, places and spaces
Julie Robson [] []

Sadness bright as glass: the acceptance of emotionally sensitive radical innovation
Leila Hurmerinta & Birgitta Sandberg [] []

From elicitation to consumption: assessing the longitudinal effectiveness of negative emotional appeals in social marketing
Paolo Antonetti, Paul Baines & Lorna Walker [] []

Intergenerational spaces: citizens, political marketing and conceptualising trust in a transitional democracy
Ihwan Susila, Dianne Dean & David Harness [] []

The impact of fairness on trustworthiness and trust in banking
Sanjit Kumar Roy, James F. Devlin & Harjit Sekhon [] []

Investigating the consequences of word of mouth from a WOM sender’s perspective in the services context
Rahul Chawdhary & Francesca Dall’Olmo Riley [] []

Does the host match the content? A taxonomical update on online consumption communities
Jan Breitsohl, Werner H. Kunz & David Dowell [] []

Cultivating group-oriented travel behaviour to major events: assessing the importance of customer-perceived value, enduring event involvement and attitude towards the host destination
Jamie Carlson, Philip J. Rosenberger III & Mohammad M. Rahman [] []

Back to basics in the marketing of place: the impact of litter upon place attitudes
Cathy Parker, Stuart Roper & Dominic Medway [] []

Community crosstalk: an exploratory analysis of destination and festival eWOM on Twitter
Nigel L. Williams, Alessandro Inversini, Dimitrios Buhalis & Nicole Ferdinand [] []

‘We (don’t) know how you feel’ – a comparative study of automated vs. manual analysis of social media conversations
Ana Isabel Canhoto & Yuvraj Padmanabhan [] []

How organisations generate and use customer insight
Emanuel Said, Emma K. Macdonald, Hugh N. Wilson & Javier Marcos [] []