TOC: Service Ind J
Introduction
Service Industries Journal, 35(10)
Guest Editorial
Online retail financial services in a changing world
–Des Laffey, Ben Lowe & Anthony Gandy [] []
Impact of co-production on consumer perception of empowerment
–Tina Harrison & Kathryn Waite [] []
Social media strategy for online service brands
–Adam J. Mills & Kirk Plangger [] []
Enjoyment and social influence: predicting mobile payment adoption
–Nicole Koenig-Lewis, Morgan Marquet, Adrian Palmer & Anita Lifen Zhao [] []
Trust disposition, trust antecedents, trust, and behavioral intention
–Stephen W. Wang, Waros Ngamsiriudom & Chia-Hung Hsieh [] []