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What problems manufacturing companies can face when providing services around the world?
–Germano Zarpelon Neto, Giancarlo Medeiros Pereira and Miriam Borchardt [] []

Economic sociology and the ARA interaction model
–Matevz Raskovic [] []

The impact of customer participation: the employee’s perspective
–Chih-Cheng Volvic Chen, Chih-Jou Chen and Ming-Ji James Lin [] []

The role of information technology in purchasing function
–Javier Alfonso Rodríguez-Escobar and Javier González-Benito [] []

Synergistic effect of technology and customer relationship orientations: consequences for market performance
–Hanna Salojärvi, Paavo Ritala, Liisa-Maija Sainio and Sami Saarenketo [] []

The adoption of strategic pricing by industrial service firms
–Kostis Indounas [] []

Modelling the supplier selection process enablers using ISM and fuzzy MICMAC approach
–Sudarshan Kumar, Shrikant Gorane and Ravi Kant [] []

The development of new sponsorship deals as new business-to-business services
–Pinelopi Athanasopoulou and Elena Sarli [] []

Suppliers’ power relationships with industrial key customers
–Sylvie Lacoste and Keith Blois [] []

Business relationships during project afterlife: antecedents, processes, and outcomes
–Ilkka Tapani Ojansivu , Kimmo Alajoutsijärvi , and Jari Salo [] []

A relationship marketing perspective to trade fairs: insights from participants
–Maria Lurdes Sarmento, Minoo Farhangmehr and Cláudia Simões [] []

The impact of salesperson customer orientation on sales performance via mediating mechanism
–Rakesh Singh and Pingali Venugopal [] []

Culture in business relationship interaction: an individual perspective
–Maria Ivanova-Gongne [] []

The effects of the salesperson’s characteristics on buyer-seller relationships
–Yonghoon Choi, Ying Huang and Brenda Sternquist [] []

The influence of marketing and innovation investments on alliance type choice
–Matthew Sarkees and Ryan Luchs [] []

Relationship investment and reciprocity: an empirical investigation
–Yu Yu [] []

Study of social ties as one kind of switching costs: a new typology
–Wenhua Shi, Jianmei Ma and Chen Ji [] []

Inter-organizational cognitive structures: network conception in MobileTV case
–Harri Ryynänen, Kaisa Henttonen and Risto Tapio Salminen [] []

The influence of supply chain architecture on new product launch and performance in the high-tech industry
–Tun-Chih Kou and Bruce C. Y. Lee [] []

Comply or defy? An empirical investigation of change requests in buyer-supplier relationships
–Jody L. Crosno, Robert Dahlstrom and Chris Manolis [] []

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