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TOC: J Acad Mar Sci

Introduction

Journal of the Academy of Marketing Science, 43(2)

Exploring value propositions and service innovation: a service-dominant logic study
Per Skålén, Johanna Gummerus, Catharina von Koskull & Peter R. Magnusson

Cross-national differences in price–role orientation and their impact on retail markets
Stephan Zielke & Marcin Komor

The impact of dynamic capabilities on operational marketing and technological capabilities: investigating the role of environmental turbulence
Ralf Wilden & Siegfried P. Gudergan

Creating consumer attachment to retail service firms through sense of place
E. Deanne Brocato, Julie Baker & Clay M. Voorhees

The role of the market sub-system and the socio-technical sub-system in innovation and firm performance: a dynamic capabilities approach
Jay Weerawardena, Gillian Sullivan Mort, Sandeep Salunke, Gary Knight & Peter W. Liesch

Broken halos and shattered horns: overcoming the biasing effects of prior expectations through objective information disclosure
Scot Burton, Laurel Aynne Cook, Elizabeth Howlett & Christopher L. Newman

Reaching the breaking point: a dynamic process theory of business-to-business customer defection
Thomas Hollmann, Cheryl Burke Jarvis & Mary Jo Bitner