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TOC: J Retailing Con Services

Introduction

Journal of Retailing and Consumer Services, 23

The impact of age in the generation of satisfaction and WOM in mobile shopping
Sonia San-Martín, Jana Prodanova, Nadia Jiménez [] []

How in-store educational and entertaining events influence shopper satisfaction
Sean Sands, Harmen Oppewal, Michael Beverland [] []

The role of brand exposure and experience on brand recall—Product durables vis-à-vis FMCG
Chris Baumann, Hamin Hamin, Amy Chong [] []

Host?s interpersonal influence on guests in a home sales party
Rachel Sammon, Kyoung-Nan Kwon [] []

A study investigating attitudinal perceptions of microcredit services and their relevant drivers in bottom of pyramid market segments
Charles Jebarajakirthy, Antonio Lobo [] []

A non-linear causal network of marketing channel system structure
Florian Dost [] []

Coping with stress: A study of retail banking service workers in Russia
Nicholas J. Ashill, Michel Rod, Tanya Gibbs [] []

Consumer choice of store brands across store formats: A panel data analysis under crisis periods
Joseph Kaswengi, Mbaye Fall Diallo [] []

Customization in bicycle retailing
Hamid Jafari, Anna Nyberg, Tone-Lise Osnes, Annika Schmitz [] []

Female consumers? intention to be involved in fair-trade product consumption in the U.S.: The role of previous experience, product features, and perceived benefits
Min-Young Lee, Vanessa Jackson, Kimberly A. Miller-Spillman, Erika Ferrell [] []

U.S. online shopping: Facts, fiction, hopes and dreams
Don E. Schultz, Martin P. Block [] []

Determinants of attitudinal loyalty in Nigerian telecom service sector: Does commitment play a mediating role?
Ernest Emeka Izogo [] []

Store choice: How understanding consumer choice of ‘where’ to shop may assist the small retailer
Steve Goodman, Hervé Remaud [] []

The effects of special displays on shopping behavior
Shih-Ching Wang, Mark Lang [] []