TOC: J Retailing
Introduction
Journal of Retailing, 91(1)
Organizing Products with Complements versus Substitutes: Effects on Store Preferences as a Function of Effort and Assortment Perceptions
–Kristin Diehl, Erica van Herpen, Cait Lamberton [] []
An Analysis of Assortment Choice in Grocery Retailing
–Kyuseop Kwak, Sri Devi Duvvuri, Gary J. Russell [] []
Unraveling the Personalization Paradox: The Effect of Information Collection and Trust-Building Strategies on Online Advertisement Effectiveness
–Elizabeth Aguirre, Dominik Mahr, Dhruv Grewal, Ko de Ruyter, Martin Wetzels [] []
Strategic Role of Retailer Bundling in a Distribution Channel
–Qingning Cao, Xianjun Geng, Jun Zhang [] []
Success Factors in Product Seeding: The Role of Homophily
–Mohammad G. Nejad, Mehdi Amini, Emin Babakus [] []
Service-Dominant Orientation: Measurement and Impact on Performance Outcomes
–Ingo O. Karpen, Liliana L. Bove, Bryan A. Lukas, Michael J. Zyphur [] []
Managing Complaints to Improve Customer Profitability
–Jesus Cambra-Fierro, Iguacel Melero, F. Javier Sese [] []
Online Price Search: Impact of Price Comparison Sites on Offline Price Evaluations
–H. Onur Bodur, Noreen M. Klein, Neeraj Arora [] []
How Does Corporate Social Responsibility Affect Consumer Response to Service Failure in Buyer–Seller Relationships?
–Lisa E. Bolton, Anna S. Mattila [] []
The Roles of Cultural Elements in International Retailing of Cultural Products: An Application to the Motion Picture Industry
–Sangkil Moon, Reo Song [] []