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TOC: J Relationship Mar

Introduction

Journal of Relationship Marketing, 13(4)

Social Influence and Contextual Utilization of Customer Relationship Management Technology in an International Field Sales Organization
David S. Baker [] []

Client Relationship Marketing Practices: An Exploratory Study of the Legal Industry
Kok Ming Woo & Kannika “Mink” Leelapanyalert [] []

Determining the Key Factors of Customer–Brand Relationship Investment Dimensions: Insights From Malaysian Mobile Phone Users
Zuraidah Zainol, Norjaya Mohd Yasin, Nor Asiah Omar & Nik M. Hazrul Nik Hashim [] []