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Segmenting consumer decision-making styles (CDMS) toward marketing practice: A partial least squares (PLS) path modeling approach
–Sajad Rezaei [] []

Explain the intention to use smartphones for mobile shopping
–Sinda Agrebi, Joël Jallais [] []

Why we buy? Modeling consumer selection of referents
–Theodore Tarnanidis, Nana Owusu-Frimpong, Sonny Nwankwo, Maktoba Omar [] []

Assessing the moderating effect of gender differences and individualism-collectivism at individual-level on the adoption of mobile commerce technology: TAM3 perspective
–Khaled M.S. Faqih, Mohammed-Issa Riad Mousa Jaradat [] []

Reactions of the jilted consumer
–Melinda A. McLelland, Jamye Foster [] []

An empirical analysis of tenant location patterns near department stores in planned regional shopping centers
–Andrew Eckert, Zhen He, Douglas S. West [] []

Pre- and post-purchase stage in impulse buying: The role of mood and satisfaction
–Leyla Ozer, Beyza Gultekin [] []

Managing heritage brands: A study of the sacralization of heritage stores in the luxury industry
–Delphine Dion, Stéphane Borraz [] []

An Indian customer surrounding 7P?s of service marketing
–Gyaneshwar Singh Kushwaha, Shiv Ratan Agrawal [] []

“It was not that long!”: The effects of the in-store TV screen content and consumers emotions on consumer waiting perception
–Adilson Borges, Márcia Maurer Herter, Jean-Charles Chebat [] []

Customer value and customer loyalty: Is competition a missing link?
–Shu-Ching Chen [] []

Determining adequate tangible compensation in service recovery processes for developed and developing countries: The role of severity and responsibility
–Silke Bambauer-Sachse, Landisoa Rabeson [] []

The impact of customer awareness of manufacturer name disclosure on retail brand attitudes and loyalty in Korea
–Young Sang Cho, Hye-Su Rha, Steve Burt [] []

The differential success of movie trailers
–Monika Suckfüll, Kristin Moellering [] []

Does urge to buy impulsively differ from impulsive buying behaviour? Assessing the impact of situational factors
–Anant Jyoti Badgaiyan, Anshul Verma [] []

Validating Bluetooth logging as metric for shopper behaviour studies
–Peilin Phua, Bill Page, Svetlana Bogomolova [] []

A confirmatory factor analysis of consumer styles inventory: Evidence from Greece
–Theodore Tarnanidis, Nana Owusu-Frimpong, Sonny Nwankwo, Maktoba Omar [] []

Consumer reaction to service rebranding
–Véronique Collange [] []

Decisive visual saliency and consumers? in-store decisions
–Jesper Clement, Jesper Aastrup, Signe Charlotte Forsberg [] []

Retail atmospherics: The impact of a brand dictated theme
–Jamye Foster, Melinda A. McLelland [] []

Using a hedonic price model to test prospect theory assertions: The asymmetrical and nonlinear effect of reliability on used car prices
–Marc Prieto, Barbara Caemmerer, George Baltas [] []

Creating customer repurchase intention in Internet retailing: The effects of multiple service events and product type
–Yun Kyung Cho [] []

Special Issue: Sustainable Consumer Services

Beyond sustainability: From sustainable consumer services to sustainable business
–Rachel J.C. Chen [] []

Tourism stakeholders attitudes toward sustainable development: A case in the Arctic
–Joseph S. Chen [] []

A theoretical model of the impact of a bundle of determinants on tourists’ visiting and shopping intentions: A case of mainland Chinese tourists
–Ada Lo, Hailin Qu [] []

Information technology and consumer behavior in travel and tourism: Insights from travel planning using the internet
–Zheng Xiang, Vincent P. Magnini, Daniel R. Fesenmaier [] []

Corporate social and environmental responsibility in services: Will consumers pay for it?
–H.G. Parsa, Kenneth R. Lord, Sanjay Putrevu, Jeff Kreeger [] []

From sustainability to customer loyalty: A case of full service hotels’ guests
–Rachel J.C. Chen [] []

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