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SERVSIG Consortium

Introduction

22nd Annual ÂÜÀòÉç¹ÙÍø-SERVSIG Doctoral Consortium, San Jose State University, 8-9 Jul 2015

22nd Annual ÂÜÀòÉç¹ÙÍø-SERVSIG Doctoral Consortium at San Jose State University, California, July 8th-9th, 2015
(Preceding the Frontiers in Service Conference)

The Services Special Interest Group (SERVSIG) of the ÂÜÀòÉç¹ÙÍø (ÂÜÀòÉç¹ÙÍø) is pleased to announce the 22nd Annual SERVSIG Doctoral Consortium to take place on July 8th-9th, 2015 at San Jose State University, California (preceding the Frontiers in Service Conference).

Confirmed speakers and panelists include: Steve Baron, Mary Jo Bitner, David Bowen, Lisa Brüggen, Ray Fisk, Sertan Kabadayi, Janet McColl-Kennedy, Paul Maglio, Ed Malthouse, Parsu Parasuraman, Javier Reynoso, Marianna Sigala, and Allard Van Riel amongst others.

The consortium provides an opportunity for doctoral students and new faculty to learn from and interact with the many of the world’s leading scholars in service research. It is designed to provide an intimate and collegial setting for new service researchers to gain insight from the experiences and strategies used by eminent scholars in the field. Moreover, these scholars will provide doctoral students with feedback and guidance regarding their current research so that all participants tangibly gain from the experience. Given the opportunity to interact with and learn from thought leaders in the field, we encourage all doctoral students in service research to attend this consortium.

The consortium event is supported by Arizona State University’s Center for Services Leadership, IBM, HEC Montreal, ISSIP, San Jose State University, Ghent University’s Center for Service Intelligence and Fordham University Schools of Business.

For more information on the doctoral consortium, please visit the following URL:

For more information about the upcoming Frontiers in Service Conference, which follows the consortium, please visit the following URL:

For those interested in attending, we kindly ask that you mark your calendars for July 8th-9th, 2015 to attend. Please note that registration is required to attend the ÂÜÀòÉç¹ÙÍø-SERVSIG Doctoral Consortium.

We look forward to hosting all doctoral students at the consortium in California! Please do not hesitate to contact the consortium co-chairs with any questions.

Doctoral Consortium Co-Chairs:

Dr. Lerzan Aksoy
Professor of Marketing
Fordham University
aksoy@fordham.edu

Dr. Bart Lariviere Assistant Professor of Service Management Center for Service Intelligence, Ghent University
bart.lariviere@ugent.be