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TOC: J Acad Mar Sci

Introduction

Journal of the Academy of Marketing Science, 42(6)

The evolving role of managerial ties and firm capabilities in an emerging economy: evidence from China
Kevin Zheng Zhou, Julie Juan Li, Shibin Sheng & Alan T. Shao [] []

Consumer decision to upgrade or downgrade a service membership
Detelina Marinova & Jagdip Singh [] []

Optimizing marketer costs and consumer benefits across “clicks” and “bricks”
Stephen Mahar, P. Daniel Wright, Kurt M. Bretthauer & Ronald Paul Hill [] []

The role of brand communications on front line service employee beliefs, behaviors, and performance
Thomas L. Baker, Adam Rapp, Tracy Meyer & Ryan Mullins [] []

When and how does sales team conflict affect sales team performance?
Seigyoung Auh, Stavroula Spyropoulou, Bulent Menguc & Aypar Uslu [] []

Position matters when we stand together: a linguistic perspective on composite brand extensions
Meng-Chun Tsai, Yung-Chien Lou, Lien-Ti Bei & Kent B. Monroe [] []