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TOC: J Relationship Mar

Introduction

Journal of Relationship Marketing, 13(3)

The Underlying Dimensions of Relationship Marketing in the Malaysian Mobile Service Sector
Jamil Bojei & Mimi Liana Abu [] []

Why Do Consumers Stay When Things Are Bad and Leave When Things Are Good?
Birgit Leisen Pollack [] []

The Consequences of Consumers’ Use of Pre-Existing Social Relationships to Make Purchases
Bryan R. Johnson & William T. Ross Jr. [] []

Building Relationships From the Outside In: A Case Study of Falken Tire’s Drift Toward Success
Kelley O’Reilly & Jim Eckert [] [Google Scholar]