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TOC: Service Ind J

Introduction

Service Industries Journal, 34(15)

Marketplace spirituality: challenges for the New Age retailer
Keri Davies & Paul Freathy [] []

Non-targeted customers in individualistic versus collectivistic cultures
Bang Nguyen, Junsong Chen, Cheng-Hao Steve Chen & Xiaoyu (Allen) Yu [] []

Human resource involvement in developing intellectual capital
Stephen T.T. Teo, Kira Kristal Reed & Karen Ly [] []

A resource-advantage perspective on the orchestration of ambidexterity
Ian R. Hodgkinson, M.N. Ravishankar & Michelle Aitken-Fischer [] []