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TOC: Intl J Res Mar

Introduction

International Journal of Research in Marketing, 31(3)

Gains and losses of exclusivity in grocery retailing
Katrijn Gielens, Els Gijsbrechts, Marnik G. Dekimpe [] []

How to protect your premium product from low-price competitors: Price, quality, or portfolio adjustment?
Peter-J. Jost [] []

A multi-category customer base analysis
Chang Hee Park, Young-Hoon Park, David A. Schweidel [] []

The performance implications of outsourcing customer support to service providers in emerging versus established economies
Néomie Raassens, Stefan Wuyts, Inge Geyskens [] []

The effect of customer empowerment on adherence to expert advice
Nuno Camacho, Martijn De Jong, Stefan Stremersch [] []

Specifying formatively-measured constructs in endogenous positions in structural equation models: Caveats and guidelines for researchers
Dirk Temme, Adamantios Diamantopoulos, Vanessa Pfegfeidel [] []

Meta-analysis selection bias in marketing research
Martin Eisend, Farid Tarrahi [] []

Sampling, discounts or pay-what-you-want: Two field experiments
Ju-Young Kim, Martin Natter, Martin Spann [] []