TOC: Service Bus
Introduction
Service Business, 8(3)
An overview of Web 2.0 social capital: a cross-cultural approach
–Jose Vila & Domingo Ribeiro-Soriano [] []
The impact of Enterprise 2.0 in organizations
–Silvana Trimi & Holta Galanxhi [] []
Determinants of Web 2.0 technologies for knowledge sharing in SMEs
–Pedro Soto-Acosta, Daniel Perez-Gonzalez & Simona Popa [] []
Web 2.0, social capital and work performance in service companies: the employees’ view
–Guillermina Tormo-Carbó, Elies Seguí-Mas & Victor Oltra [] []
It’s never the same: the role of homogeneity in online services
–Ángel F. Agudo-Peregrina, Félix J. Pascual-Miguel & Julián Chaparro-Peláez [] []
How socially derived characteristics of technology shape the adoption of corporate Web 2.0 tools for collaboration
–Santiago Iglesias-Pradas, Ángel Hernández-García & Pedro Fernández-Cardador [] []