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TOC: J Direct Data Digital Mar Prac

Introduction

Journal of Direct, Data and Digital Marketing Practice, 15(4)

Editorial
David Reed []

Ethical marketing research in the digital age – How can academics and practitioners work together?
Lillian Clark [] []

The marketing data space race
Robert Shaw [] []

Customer experience in the omni-channel world and the challenges and opportunities this presents
Glenn Cook [] []

Barilla goes mobile with Ringo
Ambra Pazzagli [] []

DMA Customer Acquisition Barometer 2014
Yashraj Jain and Andrew Colwell [] []

Imputing unknown competitor marketing activity with a Hidden Markov Chain
Dominique Haughton, Guangying Hua, Danny Jin, John Lin, Qizhi Wei and Changan Zhang [] []

SPECIAL ISSUE: FOCUS ON DIGITAL MARKETING

The e-Marketing SIG (beta) manifesto – Aligning research with practice in digital marketing
Julia Wolny [] []

SPECIAL ISSUE PAPERS

eWOM in online customer support communities: Key variables in information quality and source credibility
Hannah Dancer, Raffaele Filieri and David Grundy [] []

Towards practical relevance – Delivering superior firm performance through digital customer experience strategies
Philipp Klaus [] []

Mapping customer journeys in multichannel decision-making
Julia Wolny and Nipawan Charoensuksai [] []

Personality types and Facebook advertising: An exploratory study
Lillian Clark and Levent Calli [] []

ICO reports on its enforcement action
Sue Gold [] []

Germany finally moves on cookie laws
Adrian Schneider [] []

Landmark judgement on intellectual property and online links
Jonathan Mayner [] []

New search term marketing case
Jonathan Mayner [] []

Nuisance calls latest
Thomas Spanyol [] []

Midata initiative update
Emma Harrington [] []

Book Reviews

Brand vandals: Reputation wreckers and how to build better defences
Richard Webber []

Data smart: Using data science to transform information into insight
David Reed []

Future Foundation conference – Big data and the future of insight
David Reed []

IDM data council discussion – Organizing for data and analytics
David Reed []

Customer analytics and insights in retail financial services
David Reed []