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TOC: J Financial Services Mar

Introduction

Journal of Financial Services Marketing, 19(2)

Editorial

Personal selling and sales management in the marketing of financial services: Introduction to the special issue
Esmail Salehi Sangari []

Relationship building in the financial services marketplace: The importance of personal selling
Victoria L Crittenden, William F Crittenden and Andrew B Crittenden [] []

Attraction of marketing and sales professionals in the financial services industry: An analysis of pre-, during and post-financial crisis job postings
Karen Robson, Stefanie Beninger and Daniel Hall [] []

Recruiters and applicants: An exchange of words
Stephen Humphrey [] []

The interplay of salesperson’s job performance and satisfaction in the financial services industry
Joon-Hee Oh, Brian N Rutherford and JungKun Park [] [Google Scholar]

Elements of a talent strategy for effective relationship building: A study among bank sales and service providers
Joseph Vella, Albert Caruana and Leyland F Pitt [] []

Employer branding: Attracting and retaining talent in financial services
Anna Nappa, Mana Farshid and Tim Foster [] []

Big Five personality traits and financial salesperson performance: An application of Chernoff faces
Neil Lilford, Debbie Vigar-Ellis and Deon Nel [] []

Effect of respondents’ personality on resistance to change and the sales force
Neil Lilford [] [Google Scholar]