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TOC: Intl J Bank Mar

Introduction

International Journal of Bank Marketing, 32(3)

The impact of strategic consistency on market share and ROA
Larry P. Pleshko, Richard A. Heiens, Plamen Peev [] []

A game-theoretical model of bank foreign direct investment strategy in emerging market economies
Aidan O’Connor, Francisco J. Santos-Arteaga, Madjid Tavana [] []

Customer CSR expectations in the banking industry
Andrea Pérez, Ignacio Rodríguez del Bosque [] []

The dark side of trust and the light side of working alliances in financial services
Inga-Lill Söderberg, James E Sallis, Kent Eriksson [] []