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B2B Service Innovation

Introduction

Emerald offers free access to J Business & Industrial Mar special issue on Service Innovation in Business-to-Business Firms; Deadline 17 Apr 2014

Service innovation is a growing field of research. Innovation is not the exclusive domain of firms in the service sector, it is also vital for traditional product-based firms, such as manufacturers. Service innovation can catalyse new markets and create new business opportunities. The   has just published a special issue on this topic.

Emerald is offering you special access to this issue until Thursday 17 April 2014. The articles can be accessed here .

We hope you enjoy reading it and find the research useful!

Articles include:

Guest Editorial by leading experts in the field, Daniel Kindstrom and Christian Kowalkowski.

Service innovation in product-centric firms: a multidimensional business model perspective
Daniel Kindström, Christian Kowalkowski

Antecedents and consequences of using information from customers involved in new service development
Pilar Carbonell, Ana-Isabel Rodriguez-Escudero 

Understanding new service development and service innovation through innovation modes
Ida Gremyr, Lars Witell, Nina Löfberg, Bo Edvardsson, Anders Fundin 

Creating multi-vendor solutions: the resources and capabilities required
Chris Owen Raddats, Jamie Burton

Discovering the unfolding of service innovations
Catharina von Koskull, Tore Strandvik

Service innovation in networks: a systematic review and implications for business-to-business service innovation research
Mekhail Mustak 

Perceived value of service innovation: a conceptual framework
Patricia Coutelle-Brillet, Arnaud Riviere, Véronique des Garets 

Absorptive capacity and network orchestration in innovation communities – promoting service innovation
Satu Nätti, Pia Hurmelinna-Laukkanen, Wesley J. Johnston