TOC: Dec Sciences
Introduction
Decision Sciences, 45(1)
Encounter Satisfaction in E-tailing: Are the Relationships of Order Fulfillment Service Quality with its Antecedents and Consequences Moderated by Historical Satisfaction?
–Xenophon Koufteros, Cornelia Droge, Gregory Heim, Nelson Massad and Shawnee K. Vickery [] []
Quantity Flexibility Contract in the Presence of Discount Incentive
–Wenming Chung, Srinivas Talluri and Ram Narasimhan [] []
Customizing Quality Management Practices: A Conceptual and Measurement Framework
–Dongli Zhang, Kevin Linderman and Roger G. Schroeder [] []
Emergency Department Staff Planning to Improve Patient Care and Reduce Costs
–Subhamoy Ganguly, Stephen Lawrence and Mark Prather [] []
Exploiting Technological Indicators for Effective Technology Merger and Acquisition (M&A) Predictions
–Chin-Sheng Yang, Chih-Ping Wei and Yu-Hsun Chiang [] []
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