TOC: Service Ind J
Introduction
Service Industries Journal, 34(1)
What is truth?
–Eileen Bridges Editor-in-Chief []
Servitisation of European manufacturing: evidence from a large scale database
–Bernhard Dachs, Sabine Biege, Martin Borowiecki, Gunter Lay, Angela Jäger & Doris Schartinger [] []
Exports, foreign direct investments and productivity: are services firms different?
–Joachim Wagner [] []
‘Hollow from the start’? Professional associations and the professionalisation of tourism
–Rhodri Thomas & Huw Thomas [] []
Marketing to the mature learner: exploring the role of web communications
–Mark Durkin, Leanna Filbey & Danielle McCartan-Quinn [] []
Cross-generational perceptions and reactions during service recovery
–Edward Kasabov & Tessa Hain [] []
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