TOC: J Services Mar
Introduction
Journal of Services Marketing, 28(1)
Religious Affiliation: Buffering Negative Reactions to Service Failures
–Kelly O. Cowart, Edward Ramirez, Michael K. Brady [] []
Linking IMO with employees’ fit with their environment and reciprocal behaviours towards the firm
–Achilleas Boukis, Spiros Gounaris [] []
The Experience Economy Approach to Festival Marketing: Vivid Memory and Attendee Loyalty
–Aikaterini Manthiou, Seonjeong (Ally) Lee, Liang (Rebecca) Tang, Lanlung Chiang [] []
Time buying and time saving: Effects on service convenience and the shopping experience at the mall
–Alison Elizabeth Lloyd, Ricky Y.K. Chan, Leslie S.C. Yip, Andrew Chan [] []
Technology Perceptions in Employees’ Use of Self-Directed Learning
–David E Fleming, Andrew B Artis, Jon M Hawes [] []
Understanding the Differences of Public and Private Self-Service Technology
–Joel E. Collier, Daniel L. Sherrell, Emin Babakus, Alisha Blakeney Horky [] []
Improving Service Employee Affect: The Transformative Potential of Work Design
–Steven W Rayburn [] []
Anxiety, Crowding, and Time Pressure in Public Self-Service Technology Acceptance
–Britta Sattler, Katja Gelbrich [] []
| The Hardware and Software Behind ELMAR Is Paid for with ÂÜÀòÉç¹ÙÍø Dues Please Support ELMAR by or renewing your membership |