TOC: Service Ind J
Introduction
Service Industries Journal, 33(15/16)
Knowledge intensive business services and client innovation
–Tai-Shan Hu, Chien-Yuan Lin & Su-Li Chang [] []
Adoption and use of technology in small business environments
–Maria del Mar Alonso-Almeida & Josep Llach [] []
Merger and acquisition evaluation and decision making model
–Wen-Shiung Lee [] []
Chinese customers’ loyalty to international consulting firms
–Qianqian Li & Qinqin Zheng [] [Google Scholar]
Promoting the quality of hospital service for children with developmental delays
–Shu-Fang Lee & Wen-Shiung Lee [] []
A conceptual model of motivations for consumer resale on C2C websites
–Hsunchi Chu [] []
Promoting service brands via the Internet
–Iris Vilnai-Yavetz & Sigal Tifferet [] []
Foreign ownership and firm performance in German services
–John Philipp Weche Gelübcke [] []
The impact of service innovation on firm performance
–Lei Lin [] []
The moderating effects of service solution characteristics on competitive advantage
–Yan Xin, Kah-Hin Chai, Ville Ojanen & Aarnout Brombacher [] []
Perceived importance of native language use in service encounters
–Jonas Holmqvist & Yves Van Vaerenbergh [] []
Market segmentation of airline cargo transport
–Ching-Cheng Chao, Taih-Cherng Lirn & Kuo-Chung Shang [] []
The increasing service intensity of European manufacturing
–Martin Falk & Fei Peng [] []
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