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TOC: J Relationship Mar

Introduction

Journal of Relationship Marketing, 12(4)

The Benefits of Sales Force Automation (SFA): An Empirical Examination of SFA Usage on Relationship Quality and Performance
Betsy Bugg Holloway, George D. Deitz & John D. Hansen [] []

An Empirical Investigation of the Correlates of Satisfaction in Public Schools
Azam Bejou [] []

Electronic Networks and Relationship Marketing: Qualitative Evidence From Jordanian Travel Agencies
Ghazi A. Al-Weshah, Muhammed S. Alnsour, Khalil Al-Hyari, Fwwaz Alhammad & Raed Algharabat [] []

The Importance of Trust in Procurement Practices and Its Impact on Business Performance: An Empirical Investigation From the Perspective of the Buyer–Supplier Dyad
Masimba Phillip Dahwa, Latif Al-Hakim & Eric Ng [] []

Adoption of Customer Relationship Management in the Service Sector and Its Impact on Performance
Agnes K. Y. Law, Christine T. Ennew & Darryn Mitussis [] []


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