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Exploring the relationship between individual values and the customer orientation of front-line employees
–Carlos M. P. Sousa & Filipe Coelho [] []

An investigation of how design-oriented organisations implement design thinking
–Steven Chen & Alladi Venkatesh [] []

An extension of the benefit segmentation base for the consumption of organic foods: A time perspective
–Marwa Gad Mohsen & Scott Dacko [] []

Cultural consumption, interactive sociality, and the museum
–Aliakbar Jafari, Babak Taheri & Dirk vom Lehn [] []

Conceptualising town centre image and the customer experience
–Cathy Hart, Grazyna Stachow & John W. Cadogan [] []

A practitioner-led strategic place brand-management model
–Sonya Hanna & Jennifer Rowley [] []

A study of trust over time within a social network mediated environment
–Adrian Palmer & Qunying Huo [] []

A critical examination of service loyalty measures
–Dahlia El-Manstrly & Tina Harrison [] []

Deconstructing the meerkat: fabular anthropomorphism, popular culture, and the market
–Chris Miles & Yasmin Ibrahim [] []

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