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TOC: J Interactive Mar

Introduction

Journal of Interactive Marketing, 27(4)

Special Issue: Social Media and Marketing
Edited by Thorsten Hennig-Thurau, Charles F. Hofacker and Björn Bloching

Marketing the Pinball Way: Understanding How Social Media Change the Generation of Value for Consumers and Companies
Thorsten Hennig-Thurau, Charles F. Hofacker, Björn Bloching [] []

Managing Brands in the Social Media Environment
Sonja Gensler, Franziska Völckner, Yuping Liu-Thompkins, Caroline Wiertz [] []

Consumer Power: Evolution in the Digital Age
Lauren I. Labrecque, Jonas vor dem Esche, Charla Mathwick, Thomas P. Novak, Charles F. Hofacker [] []

Managing Customer Relationships in the Social Media Era: Introducing the Social CRM House
Edward C. Malthouse, Michael Haenlein, Bernd Skiera, Egbert Wege, Michael Zhang [] []

Social Media Metrics — A Framework and Guidelines for Managing Social Media
Kay Peters, Yubo Chen, Andreas M. Kaplan, Björn Ognibeni, Koen Pauwels [] []

Destination Social Business: Exploring an Organization’s Journey with Social Media, Collaborative Community and Expressive Individuality
Bruce D. Weinberg, Ko de Ruyter, Chrysanthos Dellarocas, Michael Buck, Debbie Isobel Keeling [] [Google Scholar]

Social Commer A Contingency Framework for Assessing Marketing Potential
Manjit S. Yadav, Kristine de Valck, Thorsten Hennig-Thurau, Donna L. Hoffman, Martin Spann [] []


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