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TOC: Ind Mar Man

Introduction

Industrial Marketing Management, 42(8)

Effects of collaborative communication on the development of market-relating capabilities and relational performance metrics in industrial markets
Yen-Chun Chen, Po-Chien Li, Todd J. Arnold [] []

Supplier representative activities and customer perceived value in complex industrial solutions
Daniel D. Prior [] []

Past, present and future trends of purchasing and supply management: An extensive literature review
Gianluca Spina, Federico Caniato, Davide Luzzini, Stefano Ronchi [] []

Network process analysis: An event-based approach to study business network dynamics
Aino Halinen, Jan-Åke Törnroos, Maria Elo [] []

More communication is not always better? The interplay between effective communication and interpersonal conflict in influencing satisfaction
Kuang-Peng Hung, Chung-Kuang Lin [] []

Identifying failure recovery strategies for paper industrial suppliers
Wann-Yih Wu, Ya-Chung Hou, Chen-Su Fu, Chi-Ya Chang [] []

Power priorities in buyer–seller relationships: A comparative analysis
Joanne Meehan, Gillian H. Wright [] []

Projective customer competen Projecting future customer needs that drive innovation performance
Michael A. Stanko, Joseph M. Bonner [] []

Buyer opportunism in business-to-business exchange
Timothy G. Hawkins, Terrance L. Pohlen, Victor R. Prybutok [] []

Firm innovativeness and business performan The joint moderating effects of market turbulence and competition
Kuen-Hung Tsai, Shu-Yi Yang [] []

Decomposing the effect of supplier development on relationship benefits: The role of relational capital
Agnieszka Blonska, Chris Storey, Frank Rozemeijer, Martin Wetzels, Ko de Ruyter [] []

Towards a framework of customer value assessment in B2B markets: An exploratory study
Joona Keränen, Anne Jalkala [] []

The development of post-project buyer–seller interaction in service-intensive projects
Ilkka Ojansivu, Kimmo Alajoutsijärvi, Jari Salo [] []

Developing customised CRM projects: The role of industry norms, organisational context and customer expectations on CRM implementation
Marion Steel, Chris Dubelaar, Michael T. Ewing [] []

Take it or leave it: Using regulatory fit theory to understand reward redemption in channel reward programs
Debbie Isobel Keeling, Ahmad Daryanto, Ko de Ruyter, Martin Wetzels [] []

A dynamic model of growth phases and survival in international business-to-business new ventures: The moderating effect of decision-making logic
Peter Gabrielsson, Mika Gabrielsson [] []

Non-linear relationship between industrial service offering and sales growth: The moderating role of network capabilities
Marko Kohtamäki, Jukka Partanen, Vinit Parida, Joakim Wincent [] []

Relationship quality as a resource to build industrial brand equity when products are uncertain and future-based
Adam J. Marquardt [] []

Provider involvement in business service definition: A typology
Kostas Selviaridis, Martin Spring, Luis Araujo [] []


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